Project: Shop Floor Visualizer – GE Manufacturing

As part of GE's Brilliant Factory Initiative, the Shop Floor Visualizer was developed to provide Line Leaders with real-time insights into the performance of operators on each assembly and manufacturing line. The goal was to enhance visibility, empower operators, and improve overall productivity on the factory floor.

Line Leaders lacked a centralized, real-time view of operator performance, leading to delayed responses to issues and missed opportunities for optimization. The challenge was to create an interactive digital display that was easily visible to both operators and Line Leaders, providing immediate insights to facilitate prompt action and decision-making.

How I Overcame It:

• Collaborative Discovery: Engaged in a "workout" session at one of the factories to understand the needs and pain points of operators and Line Leaders, ensuring the design aligned with real-world usage scenarios.
• Persona-Based Approach: Adopted a persona-based design approach to gain deeper insights into the specific needs and behaviors of operators and Line Leaders, tailoring the interface to their requirements.
• Interactive Design: Created an interactive digital display that provided real-time performance metrics, enabling immediate insights and facilitating prompt action on the factory floor.
• Iterative Development: Conducted ongoing research and collaboration with the business to refine and expand the product, ensuring it remained aligned with evolving user needs and business requirements.

The Shop Floor Visualizer served as a pivotal cornerstone for future iterations and enhancements within GE's Brilliant Factory Initiative. By providing Line Leaders with real-time insights into operator performance, the tool empowered them to take immediate action, improving productivity and efficiency on the factory floor. The iterative development process ensured the product consistently met the dynamic needs of the manufacturing environment.